Terms & Conditions

1. About Us

Conforto Living is a UK-based online retailer specialising in premium furniture and home décor.

Conforto Living is a trading name of Stansfield & Co. Ltd, registered in England and Wales. Company Number: 17309941.

Registered Address: 5 Kennet Grove, Wallsend, Tyne and Wear, NE28 8BU, United Kingdom

Website: confortoliving.com

Email: info@confortoliving.com

2. Orders

When you place an order, you will receive an email confirming that we have received it.

Your order is accepted only once we dispatch your goods or otherwise confirm acceptance.

We reserve the right to decline or cancel any order where: payment cannot be authorised; pricing errors occur; products become unavailable; or fraud is suspected.

3. Pricing

All prices are displayed in GBP (£).

All prices are displayed in GBP and are inclusive of any applicable UK taxes. No additional taxes or duties are added at checkout for mainland UK orders.

We reserve the right to amend prices without prior notice.

4. Payment

Payments are securely processed through trusted payment providers.

Conforto Living does not store your payment card information.

5. Delivery

Delivery times vary depending on the product.

Estimated delivery times are shown on individual product pages.

Although we aim to meet estimated delivery dates, delays can occasionally occur due to manufacturing, logistics or courier services.

We will always endeavour to keep customers informed.

6. Product Information

We make every effort to ensure descriptions, images and specifications are accurate.

However: colours may vary depending on monitor settings; measurements may vary slightly; and natural materials may contain unique variations. These are not considered faults.

7. Returns

Customers have the right to return eligible products in accordance with our Returns Policy.

Returned goods must normally be: unused; in original packaging; and returned within the stated return period.

Certain customised products may not be eligible for return unless faulty.

8. Damaged Goods

If your order arrives damaged, please notify us within 30 days of delivery.

Photographs of the damage may be requested to help us resolve the issue quickly.

Where appropriate we will: repair; replace; or refund — in accordance with UK consumer law.

9. Warranty

Where applicable, products include the manufacturer's warranty.

This does not affect your statutory rights.

10. Intellectual Property

All content on this website including: logos, images, graphics, text and product descriptions belongs to Conforto Living or its licensors and may not be copied without permission.

11. Website Use

You agree not to: misuse the website; introduce malicious software; attempt unauthorised access; or interfere with website operation.

12. Limitation of Liability

Nothing within these Terms excludes liability where this would be unlawful.

Subject to applicable law, Conforto Living shall not be liable for indirect or consequential losses arising from the use of this website.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

14. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the jurisdiction of the courts of England and Wales.